M&T Bank Fox Hunt Dr, Bear, Delaware

M&T Bank Reviews

3.0 stars based on 18 reviews

Featured Comments:

• R

  Rob Krentz

  4.0

  I went to the m and t bank because the automated services by phone was on the fritz and I needed help with my account balance and to see if I got paid today by my employer and the teller was able to help me with my account. I've been taken good care of by Gaby and Megan for more than a year every time I come to the bank they do there best to help me with my bank accounts.

  ---

  Response from the owner

  Hello Rob, I apologize for any inconvenience you may have experienced when using the automated system. I'm glad our staff at the Bear Branch was able to assist you with your account concerns. I will forward your compliment to the Bear Branch Manager. -Candi B.

• W

  Wendy Amilpas

  1.0

  Teller Carmen G was very rude because I wasn’t standing where it said wait in line here. Even though I had been standing there but since no one had acknowledged me i moved forward. Her and another coworker were instead talking about flights. She then told me to go up to her and started giving attitude because I wasn't by the sign. Im a very calm person but she fueled me up. If she doesn’t like her job maybe she should get another where she can be happy ! Im very disappointed and unsatisfied with the customer service she provided. I will definitely not be returning to this branch.

  ---

  Response from the owner

  Hello Wendy, That's not the experience that we intend for our customers. I would like to see if we can help. Please email [email protected] include your name, and phone number. I'd be happy to reach out. I look forward to your email. -Candi B.

• D

  Debbie Hatton

  1.0

  I’ve tried 4x to talk to someone about my deed I have not received after paying off my mortgage. 1x I got a human & they couldn’t help me. Your life will pass before your eyes before you get help. They are quick to take your money though. Awful customer service. Can’t wait to change banks asap.

  ---

  Response from the owner

  Good Morning Debbie, I apologize for your experience when calling Customer Service. Please email [email protected], and provide your name as it appears on your mortgage, and your phone number. I'd be happy to forward your concerns to the appropriate area. -Candi B.

More reviews (15)