MECU N Walker Ave, Oklahoma City, Oklahoma

MECU Reviews

3.4 stars based on 9 reviews

Featured Comments:

• M

  Mark Childs

  5.0

  Alisha has always taken great care of us and been very prompt anytime we have had any questions or needs.

• J

  Jonathon Grimes

  1.0

  Incompetent credit union. Running peoples credit for car loan over 2 after i bought the car. God forbid they they have enough sense to look at the date to see they’re running a request thats over 2 months old. Attention to detail is pretty basic.

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  Response from the owner

  Thanks for taking the time to leave feedback. We know that the delay between purchasing a vehicle and the dealership providing the information to us can be confusing, and we apologize if that wasn't communicated well to you during the process. If you have any other questions, we're always happy to explain each step of the process to any member - just give us a call or come by any of our branches!

• J

  Justin Abel

  1.0

  I just tried to open up a banking account here for the fifth time I was asked to come back with additional documentation. This is the first time that I showed up and this time a new girl was trying to help me at the customer service desk and she kept interrupting me and talking over me and telling me that I will respect her because she is the supervisor and I’m in her bank. I was “in her bank“ and I couldn’t speak with the supervisor because she was the supervisor. I said is it because I’m black and she responded no it’s not because you’re a “nigg$:(?’m”. I try to work it out with the other supervisor that works there and he too was not a fan of my race. I will not do business with this bank nor will I ever have anything good to say about this being for the rest of my life. I not only was insulted but I now feel very uncomfortable to do business at their location. I kid you not they asked me to come back four times and addition to the first time. I had five for their location. Five times I went to their bank to present additional documentation that I truly lived in Oklahoma City. Because according to my Facebook I move around a lot… Is what they’re trying to tell me. I do not appreciate the tone of voice or an appreciation for my kind. It’s clear that they don’t like my type.

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  Response from the owner

  We apologize that your experience wasn't up to our standards. We'll continue to work to serve our members and our community.

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