MidFirst Bank N Central Ave, Phoenix, Arizona

MidFirst Bank Reviews

3.8 stars based on 5 reviews

Featured Comments:

• ?

  ??

  5.0

  Excellent bank, no Atms fees, under $250.00 checking account, they keep track of every dollar to penny, no wait lines, Management tellers are wonderful Thankyou all D. Vanmeter

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  Response from the owner

  This is why our customers are the best. Thanks for the review!

• D

  Dai Dawson

  1.0

  Absolutely false from the beginning. I was lied to about obtaining my card, when I opened the account. My information was listed as the bank address, by the people who set up my account. The address was not corrected. I couldn't use the card and it took multiple visits and calls, before they found the address error, listing their branch, not my home zip code. When I attempted to cash a check- they offered me 10% of the amount. I was expected to deposit the check & wait until next week to access the money. I do not recommend midfirst bank: at all. PLS offers vastly superior service and options. Midfirst bank offers stress and poor service, with limited access to your funds. Don't Trust MidFirst Bank.

• E

  Estella Rea

  1.0

  I work for a law firm and we have to set up Minor's Conservatorship accounts. I would NEVER use this bank again. I am trying to close out an account as the Minor turned 18; they don't return phone calls, I've been calling for 2 days. The Courts set deadlines to get funds released and file the appropriate paper work. A few weeks ago when I was calling the branch manager, after 3 days of calls, she finally answered and said, "I'm busy and can't talk now and said she'd call back; didn't happen! I ended up calling and speaking with the Asst. Manager who appeared to be helpful. Now, I am getting the run around yet again. The main number to their branch has a message that says, "your call has been forwarded and the person assigned to this number does not subscribe to this system" and you get disconnected. I finally just reached a "banker" who said the Asst. Mgr. is on the phone and would call me back. He didn't know about the message people are getting and yes, they are very busy and shorthanded, yadda yadda yadda. This is not an acceptable excuse. I know my clients would not be happy if this is the service they got from our office. I will not be using this bank again.

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