Navy Federal Credit Union-0
Navy Federal Credit Union-0
Credit Union

Navy Federal Credit Union Wormans Mill Rd, Frederick, Maryland

4.4
(22)Check map
Phone:
+1 888-842-6328
Website:
https://www.navyfederal.org/branches-atms/locations/usa/md/frederick/fdk.html
Address:
7820 Wormans Mill Rd Suite T, Frederick, MD 21701, United States
Hours:
Wednesday9AM–5PM
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    Services

    • Cash Transactions

    • Loan Disbursements

    • Instant Issued Debit Card

    • Wire & Cash Transfer

    • Accepts Deposits

    • Mortgage Assistance

    • 24 Hour ATM

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    Navy Federal Credit Union Reviews

    4.4 stars based on 22 reviews

    Featured Comments:

    • L

      Luther Akers jr

      5.0

      Awesome service! Very cordial and great attention to detail when serving you! Great job Navy Federal! Always a pleasure doing my business there!

    • P

      Patrick Spradlin

      1.0

      I was completely disappointed with the Frederick location today, they refused to let me make a payment in person without giving them 2 ID'S. I gave the my bank card that has my picture on it, and my driver's license and was told that wouldn't work and needed a second ID. I asked to see the policy that says that and management couldn't provide it saying it was an Inturnal policy and could not show me. This place has hit a new low, I pretty sure they did it for personal reasons. So I found my Maryland HQL license that has my name on it and went back and forth for way to long but they finally let me make my payment. I do not recommend this bank.

    • J

      Joseph Cariola

      1.0

      I exceeded the character limit with my full review, but I'll be posting that on their other social media profiles. During my refinance I was lied to by management, given the most unprofessional customer service from my loan officer, and was bait and switched by the same department. Two of the three managers I spoke with agreed that the situation was unacceptable and that Navy was at fault. The third manager, Richard Kiel, lied directly to my face and said that the error was caused by a system glitch. What actually happened was that their loan officers and assistants entered the information on my loan incorrectly and didn't contact me to tell me why. They just left it for the next person who would be handling the file. They violated their Fiduciary Responsibility and I cannot, in good faith, recommend them to anyone. Given the quality of Richard Kiel's demeanor and lack of ethics, it's no wonder their customer service is this bad. A team is a direct reflection of their management, and the reflection is ugly.

    More reviews (19)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–6PM
    • Saturday :9AM–2PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
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    FAQs

    • 1. How Can I Get In Touch With Navy Federal Credit Union?

      You Can Call +1 888-842-6328. You can fill in contact form for further negotiation.

    • 3. What Loans Can Navy Federal Credit Union Offer?

      Navy Federal Credit Union provides services below:Cash TransactionsLoan DisbursementsInstant Issued Debit CardWire & Cash TransferAccepts DepositsClick here now to find more details from Navy Federal Credit Union.

    • 5. Does Navy Federal Credit Union Work as an Agency or a Lender?

      Navy Federal Credit Union is a Credit union that may accept all kinds of loans. Besides, you can try WeLoans that can find you the best lenders as you like.

    • 2. What's the Location of Navy Federal Credit Union?

      7820 Wormans Mill Rd Suite T, Frederick, MD 21701, United States is the address of Navy Federal Credit Union. You can find more nearby loan stores in Maryland here.

    • 4. How Can I Obtain a Loan at Navy Federal Credit Union?

      You can apply on their website as long as you need loans.

    • 6. What if I Can't Repay My Loan On Time?

      You need to talk with your lender for negotiation before you commit a breach of contract if you can't fulfil the agreement.

    • 7. Does Navy Federal Credit Union Accept People with Bad Credit?

      Sure, you can call them for more details before you move forward.