Nevada State Bank | Eastern & St Rose Branch S Eastern Ave, Las Vegas, Nevada

Nevada State Bank | Eastern & St Rose Branch Reviews

3.3 stars based on 4 reviews

Featured Comments:

• L

  Lorrie Callahan

  5.0

  I recently moved and had a few issues with account info. Alexis was Fantastic!! Friendly, professional, helpful and courteous!!! She asked me what she could do to help AND... I noticed, if she wasn't sure about what the issue needed to be resolved, she walked over to an associate and asked !!!!! I cannot state how VERY MUCH I appreciate that she did that!!!! It seems in this day and age, so many people won't ask questions or act as if they have the ONLY answer... she was so very good at assisting me and resolving the issues. She even called me back later on to tell me what she had found, she stated that the issue should be resolved and it was. She even gave me the number so if there was anything else I needed, to contact the branch or her. I am so very pleased with NSB and the places I've encountered helpful people! From Jamie in Wells Nevada to Alexis in Las Vegas and Pete here in Henderson, the people NSB hires, truly do understand customer service!! I have even referred several friends to switch banks!! If you can appreciate friendly and helpful service, this is your bank. I've yet to visit a location where the tellers had lower standards, everyone has been professional & friendly :) THANK YOU Jamie, Alexis and Pete !!!! :)

• J

  Justin Dahl

  1.0

  This branch has many employees who do not know anything about the products in which they offer. Unable to answer simple questions about products. Ask you to place false or misleading information on applications. I actually heard customers having to spell out what they needed, due to the incompetence of the staff. Chose a bank that actually puts some level of effort in helping their clientele.

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  Response from the owner

  Hello Mr. Dahl, Thank you for taking the time to share your experience with us. We sincerely apologize that you are dissatisfied with the service that you have been receiving. We would appreciate if you would click the link to provide your contact information, so our Client Relations Department can contact you directly regarding your concerns. https://zionsbancorporation.allegiancetech.com/cgi-bin/qwebcorporate.dll?&idx=JBJKGE&affiliate=3&channel=0

• B

  Bill L.

  1.0

  Highest banking fees in Las Vegas. Need I say more? For example, just a regular checking account is $9/month. Go elsewhere. You will find lower prices and more ATMs at other banks. This bank charges higher fees than all others.

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  Response from the owner

  Thank you for your feedback regarding our checking account products, Bill. We offer a variety of accounts and many accounts include several ways to waive the monthly fees, such as through a monthly direct deposit, or by keeping a minimum daily balance. If you are currently banking with us and would like to schedule an account review to see if there is a better product fit for you, you can schedule an online appointment through our scheduler by clicking here: https://www.nsbank.com/appointments/

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