North Valley Bank Washington St, Thornton, Colorado

North Valley Bank Reviews

2.9 stars based on 13 reviews

Featured Comments:

• B

  Brandon W

  5.0

  Stopped in here to inquire about some of the advantages of being a member of this bank. Was pleased with the answers I received and i almost felt like I was already a member .. and although I am still currently with another bank ... I appreciated their time..

• D

  Dylan Faile

  1.0

  Me and my family had an account with them for over 40 years and they refused to order me a new debit card. I have been on the account for over 10 years my self. They wouldn't give me a new debit card because they said I reached the max which was 5 cards. I dont understand how in a ten year period i needed new cards 5 times but the 6th time its a problem. How can you bank without a debit card? Ultimately I had to close the account that my dad opened before I was born due to their incompetence. On top of it the lady that was helping me said "I hope really bad things happen to you." Completely unprofessional and unwilling to help a family who had been with them for 40 years.

• R

  Rick Bain

  1.0

  Simply was trying to link my checking account as an external account to another bank and it kept failing. Tried 3 times over 20 days all routing and account numbers correct still failed. Call bank, nobody answers, left messages, no calls back. when i called again employee attempted to help, tried asking to speak with someone that handles online website but they didn't know who I could speak to about why it keeps failing. Moved funds to another bank and 1 day later was easily able to accomplish the link. I see know why there are so many bad reviews, nobody seems to understand how online system works.

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