OneMain Financial N Brand Blvd, Glendale, California

OneMain Financial Reviews

3.8 stars based on 15 reviews

Featured Comments:

• R

  Rozita Ghookas

  5.0

  I really recommend One Main Financial to everyone , they're always helpful. John and Roxey are the besttttttt.

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  Response from the owner

  Hi Rozita, Thanks for the kind review. We appreciate your comment. Best wishes- JS

• B

  Brenda Guzman

  1.0

  I applied and took out a loan from them last year and used my vehicle as collateral. I have direct payments debit my account and have been on time for a long while . I recently halted my auto pay because my family and I had were sick with COVID and It put me behind financially. By the 18 day mark I’m back at work and awaiting my first paycheck to get back to my loan payments. I answered a call and a rude condescending lady name ROXY is requesting payment. I let her know I was at work and I didn’t have time to talk but that I would make a payment by this weekend . Working as a customer service you’d assume she would have the skills to be understanding and empathize with people but that’s not the case. She very rudely said I needed to get it taken care of and needed a payment plan right at that time . I once again informed I didn’t have time to talk that I would call later and she declined stating it had to be done now. I had to ultimately click because she was behind extremely rude and demanding, borderline harassing by that point . I have filed a complaint with one main financial corporate and one with better business bureau as well. Customers deserve better customer service that her wannabe entitlement !

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  Response from the owner

  Hello Brenda and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• j

  julius medina

  1.0

  Half star if available, they pulled my score down instead of pulling up. Offered me a loan but when I choose not they send me letter telling me that I was denied. Huh.. first of all I did not ask for it and when I told them I was just going to paid it off they said your application is denied. And the worst is after I paid them of they closed the account which pulled my score down.

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  Response from the owner

  Hi Julius. There could be multiple reasons why credit scores drop. You can learn more about staying on top of your credit at OMF.com: https://www.onemainfinancial.com/resources/credit/4-ways-to-check-your-credit-for-free. -AS

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