Performance Kings Honda Fields Ertel Rd, Cincinnati, Ohio

Performance Kings Honda Reviews

4.4 stars based on 999 reviews

Featured Comments:

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  Michelle Edwards

  5.0

  After looking with my 17 year old son for a car for about 2 months and having horrific experiences at various dealorships around Cincinnati, we found our way to Performance Kings Honda. What a blessing that we did. Sal was wonderful. A few times he offered to come into work early to meet us when cars would come in that we were interested in. We ended up buying a 2010 Honda Civic on June 30th. We are very happy with our purchase. There were a few things that were on our order for the service team to perform on the car before we picked it up and they were wonderful. They made sure that the car was exactly how it should be and that we were satisfied. Jason and Brandon went above and beyond to get our car ready to go. They were awesome in service. We will definitely be referring our family and friends to Sal, Jason, and Brandon as well as to the Performance Kings Honda. A nice experience when purchasing a used car. Thanks so much and God bless. +JMJ+

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  Response from the owner

  Thank you for the 5-star review, Michelle! We appreciate you for taking the time to write about your recent experience, and for naming Sal, Jason, and Brandon by name. We're happy that they were able to help you get behind the wheel of a quality Honda Civic. We look forward to serving you again in the future!

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  Trevor Byrd

  1.0

  AVOID THIS PLACE!!! I highly regret purchasing a vehicle here.. we were here from noon to close to purchase a used vehicle they had just received in. Our dealer Raheem said that during our paperwork process, he would have the car cleaned and detailed. THIS DID NOT HAPPEN. The previous owners mess was still in the car and the car was filthy. He just washed the outside. I understand it was closing time but this was still unacceptable. The front of the vehicle had some damage but they promised to fix that. They didn’t call us until a week later to get the car repaired. When we dropped it off, they failed to tell us it be an overnight thing. The next day when we called for an update, we spoke to five different people and NO ONE knew where our car was. When we finally got an update, they said it will be an additional three more days to have it fixed. Again, why was this not communicated to us prior?! They didn’t even offer us a rental for the time being. From the management down to the dealer.. this place is AWFUL!!! Go somewhere else, far far away from here.

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  Response from the owner

  We apologize for your negative experience with our dealership, Trevor. We strive to provide a seamless used car buying experience, and we clearly fell short this past weekend. We will work to improve our communication and cleaning procedures before handing over the keys to ensure this doesn't happen again in the future.

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  Mary Gallagher

  4.0

  Donovan was our salesman - very friendly, knowledgeable and helpful. We hope to work with him in the future! 👍 Stacey did the paperwork, also very efficient, helpful and friendly! 👍

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  Response from the owner

  Thank you for your 4-star review, Mary! We're happy to hear Donovan and Stacey made your experience with us a pleasant one. We appreciate your business and hope to see you again!

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