PNC Bank S Main St, Lapeer, Michigan

PNC Bank Reviews

2.1 stars based on 18 reviews

Featured Comments:

• B

  Barbara Jones

  4.0

  I’m with some other people insofar as wondering why all the negative reviews- I have many accounts here as well as does most of my entire family. I’ve been with this bank since it was National City. Only thing is that they finally changed the account names, policies, etc over to their own which was a bit confusing as to fees, etc.

• n

  nick duplanty

  1.0

  Don't waste your money with these crooks. They have hidden fees and charges to steal your money and offer you nothing.

• D

  Darlene Sawicki

  1.0

  Completely disgusted with this bank. We had a death in the family and the will and trust were on the account when opened. We provided death certificate and trust documents 3x and tried to deposit over 500000. To consolidate and pay final bills. Tiffany assisted another family member and explained he needed to bring in documents to be allowed to take care of banking. Upon bringing all of those documents we were told that we would need to hold onto the documents for up to 5 business days. The 3 of us, (still grieving) were treated to an unbelievably condescending behaviour by Tiffany and a middle age man who tried to intimidate us. Tiffany put her hand to her chest, (soap opera style) and laughed and said, "have I done something to offend you)" no question mark because the way it was said was an insult. Avoid this bank at all costs. We should have consolidated with Choice One where we were treated in a humane and professional manner. Also, my brother returned with check made out the way Tiffany insisted it had to be written and she refused to look up the account. Fortunately, my brother had the account number. PNC provided my mother with issues in Florida which is why she closed that account on my recommendation. DO NOT USE THIS BRANCH. The estate rep from Troy Michigan was more than helpful and I do appreciate her help.

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