Prosperity Bank Little York Rd, Houston, Texas

Prosperity Bank Reviews

2.9 stars based on 13 reviews

Featured Comments:

• C

  Christopher Cavazos

  5.0

  Never had a bad experience here friendly employees and a great company

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  Response from the owner

  Hi Christopher, Thank you for sharing your feedback! We take pride in our customer service and value your input. We appreciate your loyalty and look forward to your next visit.

• J

  Jessie

  1.0

  Disrespectful, unhelpful and unkind staff. Do not care for customers or personal issues. They do not run a fully staffed bank on Saturday, and act like it's your fault you work Monday - Friday the same hours they are open. So if you need help from a loan officer or anyone higher up than a lead teller you are sol

• J

  Jr E.

  1.0

  Due to the lack of all around customer service with Prosperity Bank at all locations (this location was the security guard). It was raining so I came in with a hood on. First thing out his mouth and it wasn't even words,, it was a gesture that i caught a glimpse of. I stopped and asked what he did. He replied,(so now I know he can speak) "remove the hoodie". I asked where the was a sign, he point and then mumbled "read the sign, that noone reads".. I'm like really, it's raining, I'm looking down, and IT'S NOT IN THE LITTLE FOYER AREA but, it was posted on the glass facing outward. As I'm there finishing up, upon exiting. The Security guard went to the foyer area with cell phone in hand and proceeded finishing whatever was on the phone (not a call) doing,(when I came in initially the phone was in his hand also). I said leaving walking pass him, "Have a Good Day." The guy didn't budge or flinch, so I said "Sir, you the security guard", have a nice day", the guy act as if he couldn't here me, and completely ignored me like I didn't exist. With this being said, I don't feel comfortable banking with prosperity Bank, when there's signs of prejudice (especially from a security guard) that I should continue banking here. With all that took place in the brief moment. I felt uncomfortable walking out the door with the withdrawal I just made. I sat in the car for a moment like what if??

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