Prosperity Bank N Washington Ave, Cleveland, Texas

Prosperity Bank Reviews

2.6 stars based on 9 reviews

Featured Comments:

• S

  Steve Enloe

  4.0

  Usually fast friendly service, today 9/4/20 somewhat slow at the drive thru. Probably because of the previous customer.

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  Response from the owner

  Hi Steve, Thank you for sharing your feedback and we apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• J

  Josefa Garza

  1.0

  Why is it that we open up a bank account with you all and I can't find out if my card was already sent. The lady will say oh it's on the postal service but you all don't know when it was sent out. I was asking when it was sent out so I could estimate when I would get it. I was told 2 weeks and it has been almost 3. Plus very rude person that answered the phone and she should know who she is. I thought you all were like the old Prosperity but I guess not.

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  Response from the owner

  Thank you for your feedback. We are sorry that we did not meet your expectations and will use this as a learning opportunity to better serve you in the future.

• J

  John Hallum

  2.0

  Wide had a account here the bank is a little behind the times. Wish for her and myself they offered cash deposits at the atm that posted directly to her checking account. I personally use wells Fargo and they are up to date and speed with deposits. I can put cash in or do mobile deposits with checks and it's almost instantly, moneys there. Prosperity bank needs to get up to date and speed when they built the new bank in Cleveland, tx we figuredthey would have had some of the bells and whistles but NOPE.

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