Regional Finance Poplarwood Ct, Raleigh, North Carolina

Regional Finance Reviews

3.6 stars based on 9 reviews

Featured Comments:

• L

  L

  5.0

  Kudos to Imani, who provided excellent customer service end she went the extra mile to assist me throughout the entire process!!

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  Response from the owner

  Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

• J

  James Harris

  5.0

  A very professional group of people to deal with far as your financial needs. Ms. Sharhonda was my loan officer and was very kind and professional in dealing with me in my financial need.I encourage anyone who go there for any financial needs to ask for her.

• Q

  Quana

  1.0

  Very appreciative of the loan I was qualified for and accepted. The ladies were very nice, went over the contract with me. The APR is very high but nothing that can not be managed if you pay before the 2 yrs. REASON FOR BAD REVIEW once I process the check and the rep gave me a phone call going over everything she stated I WAS APPROVED UPTO another amount and all I had to do to secure the funds was to call back. I call back maybe a week later and spoke with a nice women who basically went over everything with me again and stated that it will take maybe 2 days to get everything processed and then she gave me a phone call right before we hung up she’s like OK I need to switch you over to the rep name Shavonda to get everything taken care of I said OK. Never spoke to the women that day. Now we’re 2 to 3 days later with no phone call. I called back and left another message for her to give me a call. She calls back went over everything she states that she had to run my credit and I ask well if I was already approved up to a certain amount why do you have to run my credit again and she says that she has to submit an application for the additional funds I’m like well if I was already approved why would I have to submit another application neither here or there I let her run my credit for another application she said she’s gonna call me within 30 minutes 30 minutes go by never hear from her. I called into the office the next day to see what’s going on a nice young lady answer the phone basically stated that they were just shorthanded and they’re just a little behind and I said OK you know I’m a manager I know how things can be. so Shavonda calls me back to basically tell me that I was denied for my loan and I was just like well what happen within a week or so where the girl said I was already approved up to a certain amount and then she goes to tell me that the girl does not work there anymore she only been there for a week and now she’s not there anymore so I’m like OK like I just let you run my credit like I just got my credit to where I wanted it to be so then she goes to basically tell me that the woman didn’t tell me what I know she says. I’m like ma’am I know what she said and your not going to tell me that I’m basically lying about it.

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