Regions Bank Western Ave, Knoxville, Tennessee

Regions Bank Reviews

3.2 stars based on 9 reviews

Featured Comments:

• S

  Sis Pratt Thompson

  5.0

  I opened up a new account, and the lady Caron helped me. She was very helpful and took care of me. I have nothing but good good to say about this bank. When I walked out of the bank I felt good about banking with Regions.

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  Response from the owner

  This is so great! We're happy to hear about your awesome customer service experience! We appreciate you sharing with us! -Trish

• J

  James Baysinger

  1.0

  Rude and unhelpful customer service. I don't recommend Regions Bank at all, and I will be closing my account asap.

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  Response from the owner

  We don't want to see you go, James! If you send us your phone number to [email protected], we'll follow up. -Tyler

• C

  Carol C.

  1.0

  Problems with the ATM at this bank on two different occasions. There's really no excuse for this. They need to maintainence their machines more often. First time it didn't give me back my card so I had to go without until the next bank day, which of course was the whole weekend. Second time I deposited cash and it confirmed the amount printed a receipt and than it said transaction cancelled items can't be returned. This was over $1000 in cash and I had to wait more than 5 business days to get a deposit that I needed to pay my rent. Talk About nonsense. in its finest form. My cash and they keep it for over a week. Needless to say I changed banks .

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  Response from the owner

  Hello, Carol. Your review is very important to us! We hear your concerns and feedback towards the experiences you’ve had during your visits, we are so sorry for the negative service you encountered. If we can better serve you in the future, please connect with us via email at [email protected]. Our team will be glad to respond as soon as we can. - Hector

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