Regions Bank E Main St, Cartersville, Georgia

Regions Bank Reviews

4.2 stars based on 7 reviews

Featured Comments:

• N

  Nelishia Whittemore

  5.0

  On 8/20/2021 I went in to open a personal checking account for myself. I already have a joint one. I was met with Tammy Smith who answered my questions in a professional way and offered suggestions and advice. Even though they were short handed, she never once acted rushed or stressed with me. I felt as if I was the only customer she'd have all day. I felt so happy and accomplished that day. I really appreciate how they make you feel here and deal with your professional needs at the same time. This is my hometown bank. If you go in, ask for her and tell her Mrs. Vera Whittemore sent you.

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  Response from the owner

  We're so glad to hear that Tammy provided such an exceptional experience for you! Thanks for sharing! -Tyler

• D

  Donnie Cantrell

  1.0

  I have been a customer of Regions Bank before its was Regions it was Etowah Bank I have had account with them since I was 14 personal account and know have a business account with them went into the branch to take care of some business never got greeted and when the two tellers figure out who was going to lunch then they decided to help me I am the owner of my business they would not give me a debit card for my business account for my husband because he was not own the account never been a problem before I guess because before everyone knew me on a first name bases its said because everyone in the Cartersville branch is different than before Red Flag automatically should have told me something then the one teller that I did recognize wants to talk down to me when a few months ago I was in the branch and made deposits and she deposited the wrong amount I understand because she was in training we all have to learn but then for the branch to be so rude I will be moving all of my accounts to another bank and my family also accounts with you guys that will be moving to where our business is appreciated good bye Regions 👋

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  Response from the owner

  We'd like to apologize for your experience, Donnie. If we can further chat, please send over an email to [email protected]. We can get in touch. -Ana

• E

  Emily marschner

  1.0

  Just started a account here usually have go to the Rome branch this was my second time going into this branch. Was not a good experience! I felt like I treated like I could not afford to be there. I felt so judged. She was questioning me about my deposit about making like I couldn't afford it or I was lying. Like where did the money come from. I felt very uncomfortable. Then my check was held for oddly strange amount of days. With a notice that with confidential information it would not be paid. I felt very judged at this branch and will not be returning! Worst first experience with a teller.

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  Response from the owner

  We don't like hearing that you feel this way after your visit. If we can further chat with you, please send over an email to [email protected]. -Ana

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