Regions Bank Old Monrovia Rd, Huntsville, Alabama

Regions Bank Reviews

2.6 stars based on 9 reviews

Featured Comments:

• J

  Joan Hdez

  5.0

  The person who served us was very friendly. They also gave me my card. So much that I needed it.

• a

  alicia lashea

  1.0

  I’ve been a loyal customer for 10 years I don’t appreciate the way the manager named Heather made me feel today and thinking about taking my banking needs somewhere else . I was walking out of the bank with 3 money orders and the wind blew them all out of my hand and they went flying away and I went back inside to talk to a teller about stopping payment on one of those that I didn’t find . The teller was a little confused bout which steps to take and stepped into her office to ask for help . I was standing outside her office while he was trying to find out what to do and I could tell she was was annoyed with both of us for interrupting whatever she had going on with some other people that worked there and she told me I needed to go check my car again and I knew it wasn’t in my car because I never made it to my car . So I continued to stand outside her office to hear what was going on and she proceeded to get annoyed with me for standing outside her office and told me to go have a seat . I have a right to stand wherever I want in the lobby . Just because she was annoyed doesn’t mean she can treat me any kind of way . If she didn’t want to be bothered she could’ve closed the door to her office . She did not show any compassion for me today and I could tell she was annoyed with the teller too .

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  Response from the owner

  We'd like to apologize for any trouble you have had, Alicia! Our team would like to have these details documented. Please send us an email with your phone number to [email protected]. We'll make sure to get in touch. -Ana

• C

  Chris Moore

  5.0

  Went in to get a money transfer for the first time ever. Only had to wait a couple of minutes for service. The whole process was explained to me and completed in a matter of minutes! Great services from Mimi!!

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  Response from the owner

  We love hearing about great customer service experiences like this! Thanks for sharing! -Trish

More reviews (6)