Regions Bank US Theodore, Alabama

Regions Bank Reviews

2.2 stars based on 12 reviews

Featured Comments:

• R

  Rodney Merchant

  5.0

  Always a very pleasant experience. Great folks work there.

• B

  Bronwyn Lowery

  1.0

  Poor customer service especially if you want to see someone for other services the bank offers.

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  Response from the owner

  We don't like hearing that you feel this way. If there is anything our team can further discuss, please send over an email to [email protected]. We are happy to further chat. -Ana

• r

  ryan brown

  1.0

  Had my account overdrafted 3 times because of atm errors/issues and they charged back the money used to pay my gym membership which caused late fees from the gym and I was told any fees caused by regions would be paid for by regions but the male manager that works here said we had to wait on the atm team to decide on whether or not the money was in the account well they did decide it was in the account and returned the overdraft fee but no money was given for the late fees from my gym so I came back to the bank and was told the only person who could give me the money was that male manager and he wouldn't be back till Wednesday and this was a Monday and now I am here on Wednesday and am being told he is out for the rest of the week so I can't use my gym membership for 2 weeks because he decided to take the week off

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  Response from the owner

  Hi, Ryan. If you send your phone number to [email protected], our team will reach out to learn more and ensure your experience is documented. -Tyler

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