Regions Bank N University Dr, Coral Springs, Florida

Regions Bank Reviews

3.7 stars based on 6 reviews

Featured Comments:

• S

  Saviijus Mlndz

  5.0

  I love the service of your employees and the speed with which they help me solve my doubts and banking situations. Highly recommended, they are better than other larger banking entities.

• Y

  Yo-yo Honey

  1.0

  Horrible if you can spare time to go to another branch do yourself a favor! not one person greeted me but one minute after a man came in he was greeted with sir someone will be with you shortly. When I got to the window the teller told me she could not give me the money I requested because the money was just placed there this morning its nothing she can do. I asked for the manager because I really needed my funds she took me to Laura Seidel who told me she cannot give me my funds until48hrs. Long story short I went to another branch used my card at the atm withdrawn $100 then went inside to a teller with the same exact withdrawal slip got my 2900 with no Questions hesitation or any trouble at all. it is sooo sad that in 2022 black people are still being stereotyped! I was ashamed and sad because There was no reason for me to drive to another branch if my money was on my account! I could see if it was a check that had a hold on it but it was my cash in my account !And the other branch helped me with no problems which was coconut creek branch GREAT CUSTOMER SERVICE!!!!! I might cancel my account at regions. For the experience that I had today so disappointed! I will never return to the Coral Springs regions Bank location!!! Ever!

  ---

  Response from the owner

  Hello, Gigi. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the negative service and treatment you received during your visit. Our team will make certain to escalate this visit to the appropriate teams. If you wish to share more on this experience, please connect with us via email at [email protected]. We’ll be glad to engage with you and see how we can further assist. - Hector

• L

  Latoya Campbell

  1.0

  I have no word to explain how banking with Regional is the worst thing ever!!!!!!! This bank have rob us of $400 that we tried to deposit in my finance account to address the fact that it was in negative and to pay for a monthly bill that come through the account. On 7/14 my finance withdrew $400 from another account in order to put into his Regional account to make the account positive and to pay a bill, however during the process of entering the money thought the ATM machine, my finance hit the check option instead of cash, to deposit and put the cash in the ATM. This confuses the machine, because he deposit cash instead of check and shut down the ATM machine to cause it to no longer function. My finance stated that he stood at the ATM for over 20 minutes trying to play with it to see if it will eventually dispense back out the funds, which it never did. He then took the receipt that he gotten from withdrawal and show it to a gentleman that we inside the bank, who told him to file a complaint with customer service. My finance did that and continue to follow up on this for a week now and after all the researching out to them, after calling them every day, because they never return his calls, unit today 7/23/20, he received a call from Mr. Desdeboan and he advised my finance, that there is no evidence that he tried to deposit any money. I spoke with Mr. Desdeboan, and he stated that they had a 3rd party company to do the investigation. I told him that we are not going to lose our $400 like that and I am going to take every options in the book to get our money back. I asked him for his branch manager and at 1st he say she is not there. I keep requesting for his manager and he then say she is busy and not available. However he did provide her name: Stay Merritte. I just want everyone one to know that we were treat wrongfully and we want to get our money back!!!!!

More reviews (3)