Regions Bank Tennessee Ave, Chattanooga, Tennessee

Regions Bank Reviews

2.9 stars based on 10 reviews

Featured Comments:

• T

  Travis Hutchinson

  5.0

  I’ve had lots of good experiences here. I’ve only used the personal bankers a few times but my experiences were always good. Their mobile app is very easy to use and I use the ATM rather than the drive thru. The bank manager is a great guy, friendly and helpful.

• R

  Robert P.

  2.0

  Updated 07/21: waited over 20 minutes and was only 3rd in drive thru. The car at the drive thru was there when I pulled up and still there 12 minutes later. When it was finally my turn, I could see there was only one teller who was doing double duty between drive thru and counter. This is a management issue. Teller was very friendly. Previously: Waited 15 minutes in line at window closest to building. Turns out that after 15 min the line still had not moved. I took advantage of an opening in the next line and was waited on immediately. I believe that drive thru lines are meant for simple transactions. Those with complex transactions should go inside. So, my excessive wait was due to an inconsiderate customer and not the bank.

• A

  Arturo duarte

  1.0

  Terrible service, I felt discriminated, I felt like I was something wrong, this lady treated me bad, because I was getting a withdrawal, she was so rude with me. I am taking a decision to close down the account. As a business owner I never felt something like that in regions before. The lady works in south broad branch in chattanooga TN, I can't remember her name. But I just left at 4 pm july the 13th.

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  Response from the owner

  This experience is very concerning to us as it's our goal to treat everyone fairly. Please send your phone number over to [email protected]. We'd like to speak with you to learn more about what happened. -Tyler

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