Regions Bank E Hawkins Pkwy, Longview, Texas

Regions Bank Reviews

2.0 stars based on 18 reviews

Featured Comments:

• M

  Mya Smith

  5.0

  Tiffany was the BEST and so helpful!!!

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  Response from the owner

  Hello, Mayra. Thank you for sharing your review and feedback, it is very important to us! We are so delighted to know that you received exceptional service during your visit. If we can be of assistance in the future, please don’t hesitate to visit us, and we’ll be glad to engage with you.

• J

  J Smith

  1.0

  They are inconsistent, was doing ok and now horrible. Wait times are ridiculous, employees don’t want to help. Nobody ever availble..

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  Response from the owner

  We're sorry to hear of this situation! If you send us your phone number to [email protected], we'll reach out to learn more. -Tyler

• J

  Jaclyn Lastname

  1.0

  June 2022 Still worst drive-thru service at any bank ever! Even when it's not busy. It's time to move my account! Dec 2021 ABSOLUTELY SLOWEST SERVICE EVER for a simple cash deposit. Good grief!! Aug 2021 Still SLOW AS CHRISTMAS! I'll keep going across town to branch at Hwy 80 & McCann (across from Krogers). They're amazing - fast, friendly, professional. May 2021 Worst service ever!! Only 1 car in front of me at drive-thru & only 1 lane open. I waited for 25 minutes & NEVER even got to window. I called the lobby 3 times but no answer!!! After 25 min, there were 5 more cars behind me& we were still waiting! I left. That's ridiculous!

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  Response from the owner

  Our apologies for your extended wait time, Jaclyn. We've made sure to have this documented with our Complaints team. If we can help with anything else, please send us an email to [email protected].

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