TCU Elkhart Rd, Elkhart, Indiana

TCU Reviews

2.8 stars based on 7 reviews

Featured Comments:

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  Michael Rotheker

  4.0

  Recently took out a home equity loan and the process was mostly painless. There were a few individuals who dropped the ball along the way, but Jessica came to our rescue just in the nick of time. Throughout, she has picked up the slack where others have failed and for that I wanted to give her a huge shout of praise! Well done Jessica!! You deserve a raise and a promotion. Thank you, thank you, thank you!

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  Response from the owner

  Hi, Michael. Thank you for your great feedback. We're pretty proud of Jessica as well and will be sure to pass along your kind words. We'll also make sure to share your additional comments with our Leadership Team for follow-up. Thanks for being a member and for entrusting TCU with your loan needs. Have a great week!

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  mike Stevens

  1.0

  Do not ever use Wells Fargo or Teachers Credit Union (TCU)! I paid off a loan from Wells Fargo Bank through TCU Teachers CreditUnion in February Derick Stevens sent my payment to the wrong address! Then They sent another check to the wrong address, then the 3rd check went to the right address and was signed for by a Wells Fargo representative with initials CT! I am being forced to pay both loans even though TCU has not transferred any money! Both banks are screwing me and threatening me!! Forcing me to pay both loans and refusing to void the check and pay it electronically! Neither bank is coming up with a solution and has denied every simple solution I have suggested! Completely useless banks!!

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  Response from the owner

  Hello, Mike. We certainly understand your frustration, and can assure you that it’s shared by the many team members who’ve been working to resolve this matter on your behalf. We will continue to work with you and advocate FOR you with Wells Fargo until this issue resolved once and for all.

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  Kellie Arendt

  1.0

  Just want to share our experience with Teachers Credit Union. We have had a home equity loan with them and will be paying off and closing that next week because we have sold our home here. Well, our payment is due on the 25th — closing is March 31. Numbers are run, mortgage set, closing approved, so we asked if we should make the payment or not. Our new lender said we should check with TCU but that it could mess up the numbers for closing. So Tom called. They will count us late (I bet they’ll even report it to the credit bureaus, how nice) and charge us a $25 late fee! TCU used to be such a nice, friendly hometown bank...

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