TD Bank Oak Tree Rd, Edison, New Jersey

TD Bank Reviews

3.4 stars based on 16 reviews

Featured Comments:

• L

  Leeann Clary

  5.0

  Love my TD Bank at this location. This particular branch .. staff are just so sweet !! Can’t go wrong with that !!

• D

  Daniel Dai

  1.0

  I had not physically entered this branch for a year, prior to a couple of days ago when I went in to withdraw some cash. I have never used this card online, and the card has never left my room. The same day that I went in, I noticed 24 fraudulent charges on my debit card totaling to $900. The only thing that makes sense is that the branch allowed someone to install a card skimmer on their ATM. Not only did this branch allow that to happen, but TD also was not able to catch 24 separate charges within minutes of each other, and red flag them. I have never felt so violated in my entire life, and by the local bank right down the street from my house no less! Somewhere you are supposed to trust! I will be closing my account and moving elsewhere for my banking needs, I suggest that you do too.

• r

  roy yy

  1.0

  I requested a payment from a friend to send fund to a non-TD bank account on 6/30/2022. I gave him my email address (starting with ruoxxxxxxxxx). My friend reported there was a trouble to send by that email address. Then I did a test transfer from Chase, paying and receiving from that email address worked flawlessly. So, I asked my friend to double check email address entered and try again. My friend reported the same error again. I asked my friend which bank he is using. My friend told me it was TD Bank. As I also had a TD Bank account. So I tried to use my TD Bank account to do the transaction. Surprisely, TD Bank locked my non-TD bank account email address (starting with ruoxxxxxxxxx) in their system (not Zelle did). Then spent 30 minutes with a customer service on 6/30/2022. I was told the account's email address will be un-locked within 24 hours. Non-communication from TD Bank by 7/2/2022, so called the TD Bank again. This time, the reps told me there were some additional information requested from TD bank's "digital dept", while no one keeps working on it, nor notify me. Just because I called, then they sent another unlocking request today as of 7/2/2022. Suprisely, this time, the reps say it will take another 24-48 hours. Asked for accelerated process due to error of initial TD Bank processing, reps blankly rejected. Asked for supervisor to escalate the issue, the supervisor blankly rejected again for a priority processing. Finally, I asked them to notify me regardless of the results, the reps told me only approved notice will be sent to me, while rejected or pending with additional information request will be TD bank internal process and will never reach me. I have been with TD bank for almost 20 years. But their service from this incidence well deserves the lowest rating. As of 7/2/2022, fund from my friend is still not available to me.!

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