TD Bank Saddle River Rd, Fair Lawn, New Jersey

TD Bank Reviews

3.7 stars based on 9 reviews

Featured Comments:

• B

  Brittany Ritterman

  5.0

  Jessica went above and beyond to assist me with an issue. Excellent service. Thank you!!

• A

  Anonymous 3728

  1.0

  I was under the impression that bankers hours started and ended as stated. 5/4/22 I was proved wrong. That’s the first thing that this branch scored low on. Not starting/opening on time. Second, being courteous zero stars! As I stood there looking through the big glass doors all I saw was a tall overweight woman in her 30s/40s walk past my view twice jingling her keys completely ignoring me and the others in line for this bank. Then a blonde woman in her mid 50s appeared and was moving briskly inside the bank. She made her way to the doors I was standing in front of and bent down and unlocked both doors and yelled out “wait for me!” While turning her head away from me and the other customers. She then raced over to the other doors and unlocked them letting in more customers. Then she raced towards the clerks counter top while yelling a directive to me “go to the end!” No formal greeting no greeting at all. So I just did as she said and went to the end of the countertop. At this point she said “over here!” I just wanted to get out of this bank as fast as humanly possible. So I didn’t ask if this clerk’s mental condition was “ok”. Anyway, she asked me what I wanted and I told her and she processed my request and before I could gather my belongings she yells out “NEXT!” Zero stars today girls. Customers want to be greeted, even if you are running late all you have to do is hold up your index finder and mouthed the words “just one minute “ followed by a smile. Does cost a thing but it sure sends the right message to a customer. A simple “good morning “ when the customer is allowed in the bank would be courteous and would show some etiquette. Never ever say NEXT when you still have a customer still in front of you. I felt so disrespected when I left there I wanted something done. If anything this review will convey my thoughts and feelings and hopefully reach the right people who could train these two females who worked 5/4/22 at opening bell. Thank you all for reading and I trust you will have a far better experience, maybe thanks to this review.

• F

  Fast Times

  4.0

  I mostly use the drive thru, its been a pleasant experience for a decade now, I get my free lollipop to, I’ve been inside multiple times, it seems like they were more helpful in the past compared to now, the app is good, overall I would recommend TD bank compared to others

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