TD Bank Wisconsin Ave, Bethesda, Maryland

TD Bank Reviews

4.0 stars based on 5 reviews

Featured Comments:

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  Han Chen

  4.0

  I was initially upset because the account number printed on my personal checks were wrong. I wrote a few checks before realizing that. I had to track down all of them (huge hassle and money loss for returned checks). This feels like a mistake a bank should not make. Then I am impressed with how easy to get helped by this branch compared with other larger banks. The customer service impressed me at this branch.

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  Anthony Silvestri

  1.0

  Recently moved to the area for a new job. I had to have an I-9 form filled out for employment verification. They made me wait 20 minutes for someone who could take of it. The young lady who helped me was arrogant and refused to complete the form claiming she isn’t allowed to fill it out or input any information at all. Since I’ve had to do this a few times I knew how it should be done but she was so stubborn she refused to listen. I went across the street to Bank of America and they filled it out no problem. I know it sounds dramatic but I was so dissatisfied that I promptly switched banks.

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  AJ Ali

  1.0

  I'd give it no stars if I could. My friend Matin Dunlap, who is black and lives in Baltimore, was denied service because the teller told him it was suspicious that he was coming to that upscale branch instead of one in Baltimore where he lived. Matin works near the branch located at 8101 Wisconsin Avenue. It's all on video on social media, plain as day. Outright racism in action. I won't be banking at TD Bank, at that branch or any other. It's time for some company-wide bias training and the teller and manager Matin encountered that day need to be fired.

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