Tinker Federal Credit Union Ne 23rd St, Oklahoma City, Oklahoma

Tinker Federal Credit Union Reviews

3.6 stars based on 27 reviews

Featured Comments:

• k

  kimberley edwards

  5.0

  Thank you Kimberly Norton for sharing information and providing excellent customer service. Keep up the greatness!

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  Brianna Scott

  1.0

  Let’s talk about that “new home branch “ rollout. No communication with customers. Requires a whole new enrollment but doesn’t actually put that information on the old app/new app/login screen for website. Hi continued trying to login without any understanding of why I couldn’t and then locked myself away from my money until Monday. Where I’ve been seeing a horrible reports of 5+ hour waits on the phone. I work Monday through Friday during the exact hours they are open, did they extend the hours to help with the issue they created? No. Have they given any one any kind of idea of when they’re actually going to be finished with the new app? No. But they disabled the old app without warning last Friday so you have no other choice. Whoever mastermind this roll out needs to be fired and possibly criminally charged. The fact that we have no recourse to hold you accountable for us not being able to manage our money properly makes me violently angry. The fact that you have a large percentage of elderly customers who cannot navigate this makes me even more irate. quit building brick and mortar and put more money into your infrastructure on the Internet. Because right now you are 10 years behind every competitor and that fact is now affecting our ability to handle our money appropriately. I would suggest going to any other credit union in Oklahoma and avoiding this one at all cost.

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  Stephan Moore II

  1.0

  Slowest bank in history. Doesn’t matter if it’s a week day, weekend, drive through, lobby… I’m never waiting for less than 30 minutes. Waited in line today behind 2 people, was there for 35 minutes before they closed for the day. Ridiculous.

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