Truist Jimmy Carter Blvd, Norcross, Georgia

Truist Reviews

2.8 stars based on 20 reviews

Featured Comments:

• M

  Mr. Mike Ezzard

  5.0

  I like this bank, not like other truist where they have no staff. The workers is nice and they know what they doing. 5 star to me!!

• C

  Candais

  2.0

  Since the transition to Truist, there have been so many fees (annual, maintenance, service, overdraft fees). I was unaware that they would apply a $7.00 "maintenance fee " for every out transaction. That is why I am closing my account after my next pay period. If I'm sending my money to one of my external accounts (like I have been for many years) listed on Truist I should not be charged each transaction. Once a year understandable maybe but every transaction. I have been charged so many times not even realizing until just recently why would I pay extra to use my money! That's what annual fees cover, for Truist to hold my set money for the year in use of whenever I need it. With so many mobile updates the full app including deposits should be fully operational!

• K

  KHALID SUFI

  1.0

  I went in at 9:30 to discuss a debit on my account went in and banker named Vivian turned me away in the lobby because I didn’t have an appointment even though the branch was empty and there were no clients visible she said I can get help over the phone or make an appointment how convenient and she wasn’t even polite about it at all very unprofessional then she discusses our interaction behind the teller line when I returned to see how to make an appointment how professional and they all pretended I wasn’t in the lobby I went to the embry hills location in chamblee and I received assistance without any hesitation and guess what I didn’t have to have an appointment. She was basically avoiding to help me because my issue wasn’t beneficial to her all she cared about was meeting her quotas for the day. She wasn’t willing to help even though I told her I already contacted customer care.

More reviews (17)