Truist Clinton Hwy, Knoxville, Tennessee

Truist Reviews

2.9 stars based on 17 reviews

Featured Comments:

• A

  Alison N. Ball

  5.0

  Excellent service! I've been banking with Suntrust for over 10 years now. My husband and I recently moved to the area, but in the past I always found this branch to be a particularly busy one to stop at and avoided it. I wish I would have gotten the gentleman's name who was working at the drive the window today (sometime between 12:30 and 1:30 pm), because he was very courteous, friendly despite the rush, and even told me before getting started that there were several other transactions ahead of mine meaning it could take up to 10 minutes to process my deposit....WAY TO UNDERPROMISE/OVERDELIVER, sir! He actually got everything done for me in around 4 minutes! I'll certainly be visiting this location more often in the future. Thank you, Suntrust on Clinton HWY!

• J

  Jesse Reed

  1.0

  Would give 0 if possible. Couldn’t get checks for us and sent us to another location that turned out to be closed and had a homeless camp behind it.

• P

  Paul Beard

  1.0

  I have been locked out of my online account over 10 times in the past 2 months the tellers are rude disrespectful especially Dave at Clinton hwy no concern to fix the problems. Also put a 15 day hold on two pay roll check for two months in a row. I have been with suntrust over 10 years with no problems never held my payroll check and put my mortgage and and bills and family at risk . I highly advise you to not bank here this is a dangerous place to bank !!! I have been sitting here waiting on branch Mng for a hour and half with no one addressing issues as you can see no concern for the customers !! After finally speaking to the branch Mng I could see she would had helped but the upper Mng could not execute sound judgment nor release authority to fix there mistake. This place is a nightmare with no concern for the customers !!

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