Truist Tynecastle Hwy, Banner Elk, North Carolina

Truist Reviews

3.0 stars based on 9 reviews

Featured Comments:

• Y

  Yesenia Zemba

  5.0

  Best bank in the area!! I love the staff! The management is wonderful and the tellers and bankers remind me of why banks are such a great thing! They know me by name and always make everyone feel welcome!

• L

  Lousy Company

  1.0

  Banner elk location So many problems not enough space. Money going awol for days at a time from zelle Told my wife she could not deposit cash into my account and go to the post office and get a cashiers check. Both a teller and the manager treated her Like she was doing something illegal. When I called to ask WTH! They told Me it was fdic rules I asked my new bank if this was true they told me absolutely not! Called customer service numerous times met with a 60 min wait time only to be disconnected after 30 mins on many occasions After 10 yrs with BB&T these ppl lasted 4 months absolute nightmare

• K

  Kaitlin Smith

  1.0

  I've had the most stressful experience with this company and I worked with the manager, Matt. I let him know the details of my situation and applied for a loan. Unfortunately, their company doesn't have a loan program that I was looking for and Matt even admitted he made a mistake. Now, I am having to deal with disputing the hard credit pull with all 3 credit bureaus just having to learn that I can't dispute the credit pull unless it had to do with fraud. Thank you for not only NOT listening to a borrowers needs through a very stressful experience as it is to find a loan, but now having to deal with my credit score being effected. I highly DO NOT recommend this institution in assisting with anyone trying to find a loan.

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