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- Trustco Bank Rd, Whitehall, Albany
- Phone:
- +1 518-482-0693
- Website:
- https://www.trustcobank.com/
- Address:
- 415 Whitehall Rd, Albany, NY 12208, United States
- Hours:
- Wednesday9AM–4PMCLOSE
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Trustco Bank Reviews
3.0 stars based on 2 reviews
Featured Comments:
B
Brian Duffy
1.0
This bank is the worst. I can't close my checking account because of an internal transfer. Transfers between Trustco Accounts require 24-72 hours to settle. The people working are unable to do anything, and hand-write notes on scrap paper for a mysterious manager to do "later". I'm still waiting... 6 weeks later. Now I need to take a half day off on a day when their backwards processes aren't running.
Response from the owner
Brian, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -CB
M
Michael Stalker
1.0
0 stars. Literally the worst bank ever. 1 teller working on a Friday afternoon rush. Got here early, first in line and then the teller makers excuses as to why she can't help me.
Response from the owner
Michael, thank you for taking the time to reaching out to us. We are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -CB
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–4PM
- Thursday :9AM–4PM
- Friday :9AM–4PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–4PM
- Tuesday :9AM–4PM
Nearby Trustco Bank Stores
- Trustco Bank0.0 milles away415 Whitehall Rd, Albany, NY
- Trustco Bank1.2 milles away301 New Scotland Ave, Albany, NY+1 518-438-7838
- Trustco Bank1.4 milles away1084 Madison Ave, Albany, NY+1 518-489-4711
- Trustco Bank1.6 milles away167 Delaware Ave, Delmar, NY+1 518-439-9941
FAQs
1. How to Contact Trustco Bank?
Dial +1 518-482-0693. You can submit contact form on their site.3. How Can I Obtain a Loan at Trustco Bank?
You can follow on their website at any time you need loans.5. What if I Fail to Pay My Loan On Time?
You need to talk with your lender for negotiation before you commit a breach of contract if you can't repay the debt.
2. What's the Address of Trustco Bank?
415 Whitehall Rd, Albany, NY 12208, United States can be the location of Trustco Bank. You can find more nearby loan stores in New York here.4. Does Trustco Bank Perform as an Agency or a Lender?
Trustco Bank is a Bank open for all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders as you like.6. Does Trustco Bank Accept People with Low Credit Scores?
Sure, please contact them for more details before you make any decision.

