Trustco Bank Price Chopper Plz, Mechanicville, New York

Trustco Bank Reviews

2.7 stars based on 6 reviews

Featured Comments:

• S

  Sons of the American Legion

  5.0

  We opened a checking account here over a year ago with Mark the Branch Manager. We have had many questions and Mark was able to help us with all of them. Recently, we opened a CD with Mark as well. The tellers here are wonderful! They are fast, pleasant and always looking to help. Several of our members have their personal Mortgages held here and love the service. - John

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  Response from the owner

  John, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you and the Sons of the American Legion are enjoying your banking experience! -KS

• J

  Jennifer Proper

  1.0

  Waited 15 min in drive thru for no one to even say ill be right with u drove around to go in waited another 15 min for only 3 people working one sitting at a desk doesn't even ex knowledge me. Ignoring customers on top of constantly making mistakes with accounts. Definitely taking my money elsewhere. Obviously have proven they cant keep up with the big banks. But by far the mechanicville location is rhe worsed i have seen...also they charge 6 bucks gor a return mail fee looks like ill be going to td bamk in mechanicville trustco has bad customer service and try to gage u gor anything no other bank foes advice do NOT get a trustco account

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  Response from the owner

  Jennifer, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -CB

• ب

  بازل المنتصر

  1.0

  Worst bank ever don’t fall for it

More reviews (3)