U.S. Bank Branch W Broadway Council Bluffs, Iowa

U.S. Bank Branch Reviews

4.0 stars based on 3 reviews

Featured Comments:

• M

  Mark Musich

  5.0

  This place is awesome, super friendly answered any questions you had and made sure the explained everything throughly, Love this bank!!

• D

  David Berry (Dave)

  1.0

  I left this bank quick. Very unprofessional. They want you to do their work while you pay them for the privilege of holding your money. The only saving grace is they have nice tellers.

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  Response from the owner

  Hello David, thank you for bringing this to our attention. We'd really like to speak with you about the situation so that we can investigate this matter further. Please send us an email at [email protected] with your phone number and reference number 9490. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

• P

  Paige Smiley

  3.0

  My first check I deposited they mess up how much I got and the next day I was supposed to get the rest but didn’t for a whole week later. I went into the bank everyday I didn’t get the money to ask why and they just kept saying i would get it eventually which didn’t sound good enough to me. I finally got it and it has been ok since then, but my direct deposit doesn’t work for some reason

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  Response from the owner

  Hello Paige, I'm sorry to hear your first experience with us was a bad one. I'm not sure how this would affect your direct deposit, but we can definitely take a closer look at your account and help in any way we can. If you would like our assistance, please email your phone number to us at [email protected] and we'll call you in 24-48 business hours. We hope to help you get to the bottom of this matter. ^Kim