U.S. Bank Branch Commerce St, Bryant, Arkansas

U.S. Bank Branch Reviews

2.9 stars based on 13 reviews

Featured Comments:

• D

  Deborah Dickson

  5.0

  We now drive from LR to the Bryant branch when we need to conduct in-person business, so we can be assisted by Mrs. Engle, the manager. We did not know her prior to meeting at the Chenal branch, but for several years now, we have found her customer service to be unparalleled. We are quite a bit older than she, and no matter the number of times that I/we need to ask a question(s), her expertise and patience is readily available. For such service, it is worth a drive to Saline County.

• V

  Vianca Cruz

  1.0

  The wait time at this bank it’s unbelievable! The tellers and manager are super rude. Take your business somewhere else.

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  Response from the owner

  Thank you for taking the time to leave us a review, Vianca. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 2180. We look forward to hearing from you. ^Michael

• S

  Silva Flooring LLC

  1.0

  Went in to open a busines account. While i wait seated, it was very noticeable that the receptionist is super friendly with the gentleman teaching him Spanish and almost walking him out the door. When she came to "great me" she was totally different very hostile, stating that for business i need to make an appointment, Also requested all documentation be bring in on hand (not digital). As she goes to make an appointment, she requested ID, tomorrow -"we are booked"- she said, Wednesday?: -"we'll see"- and she continued very rude and hostile, i requested my ID back. -"I'm not finish"- she stated. at this point i reply, its ok, with that attitude in comparison to the service provided to others... i rather go to a different bank. Simmons got me right there 30minutes later I walked out with my bank account... This receptionist is a latin woman with a racist attitude. I'm sure the camera's can be a witness to this

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  Response from the owner

  Good morning, thank you for taking the time to leave a review. We're sorry to hear you had a negative experience at this location, and would like to hear more about the interaction. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 1217. We will give you a call within 24 business hours. We look forward to hearing from you. ^Heather

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