U.S. Bank Branch S University Blvd, Highlands Ranch, Colorado

U.S. Bank Branch Reviews

2.8 stars based on 10 reviews

Featured Comments:

• B

  Blue M

  5.0

  Very respectful staff and informative. My favorite location. Even though there is one located much closer to my home, I go out of my way to this location because of their wonderful staff. Thanks for always being helpful! Shoutout to especially Mimi and Albert :)

• M

  Mark Schultz

  1.0

  Terrible, big, distant bank service, do not bother.

• R

  Roxanne Ramsel

  1.0

  My husband and I have been trying to set up an account here for 2 months. The first person set up everything incorrectly-not well trained. Went in to have it fixed and a different person FAXED the information to get it corrected. Called where it was Faxed (after waiting more than 2 weeks) and they stated the reason nothing has been done is they only received a cover letter and driver’s license and not the form. During this time I reached out to the manager of this branch and she has never replied. I have been a current customer for probably more than 20 years with US Bank. Apparently they would like their customers to go someplace else.

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  Response from the owner

  Good morning, Roxanne. Thanks for taking the time to leave a review. I apologize that you've been dealing with the situation for so long. We're happy to see how we can help. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0637. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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