U.S. Bank Branch Rainier Ave S Seattle, Washington

U.S. Bank Branch Reviews

2.9 stars based on 10 reviews

Featured Comments:

• B

  Brook Guesh ツ

  4.0

  missing a star because they don’t give out lollipops as much

• c

  caroleen chiorah

  1.0

  The worst customer service. Anthony and Linh were uneducated on the issue that we were dealing with. Instead of learning how to, they were very demeaning and outright rude! They came off as very racist towards this Eritrean family I was helping purchase a car. I’m so glad I do not bank with them! I would pull out all my money out of there and let all my African people know to not step foot in that bank ever! It has been a nightmare dealing with these two supposedly managers at this bank! It’s been one mistake after the other it’s exhausting!!

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  Response from the owner

  Hello Caroleen, we're concerned to hear about your experience at the Rainier Valley branch. We would like to hear more about what happened and ensure that coaching is provided to the managers in question. Please email your phone number and reference #3199 to us at [email protected] and we'll call you in 24-48 business hours to discuss your visit further. Thank you for taking the time to reach out to us. ^Kim

• E

  Exclusive Persistent Image

  1.0

  I could not believe this bank. I went to open up a IDA account to find out they held a unpaid check for 120.38 since 2012 in the year of Dec 2018 and could not tell me what the check was for or print out what lead up to the expense. Paid the account in full and was told by many people is having problems with this bank. I had to call the east coast U.S. Bank to get what I needed and was told they have the capability of printing this information and recommended if the do not have them call U.S. Bank on the east coast. I will return to the bank today to finish up my IDA account process as the Asian girl with fake big eye lashes said I need a beneficiary to open a IDA bank account so I left yesterday to return today. I could not believe the behavior in this bank but, I will be addressing this today.

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