U.S. Bank Branch Park Meadows Dr, Lone Tree, Colorado

U.S. Bank Branch Reviews

2.2 stars based on 24 reviews

Featured Comments:

• A

  Ariane Opp

  4.0

  Came in to get something notarized. It was ok.

• D

  DMA Dempsey

  1.0

  Abysmal customer service. Confused and incapable employees. Zero prioritization of costumer experience. I have to think these bank employees would rather be anywhere else given how they treat their customers. Don't bank with US Bank. They don't care about you.

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  Response from the owner

  Hello, thanks for reaching out with your review. I'm sorry to hear that you've had difficulty receiving adequate assistance. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 2271. Once we receive your number, we’ll have an ambassador reach out to you shortly after, so we can investigate this matter on your behalf. Thanks in advance. ^Chris

• B

  Barsha Dahal

  1.0

  I went to deposit $2720 on 04/27/22, around 5pm , The teller short counted my money by $100. When he came back from counting he said I had only $2620. Me and my husband had counted twice before going to deposit . We were surprised that the teller shorted the money by $100. However we told him to recount , still $100 short . My LO was being fussy so We had to come back with the money to recount in the car coz the teller was staring at us thinking we were wasting his time . It have had this happened to me once few years back but I didn’t think bank could do mistakes so I let it go . But this after happening to me again I am not liking us bank so much .

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  Response from the owner

  Hello, thank you for taking a moment of your day to share your experience. We're sorry to hear it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #1917 to [email protected]. Once we receive your contact information we will reach out to you directly to further assist. All the best, ^Kortnee

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