U.S. Bank Branch S Columbia River Hwy, St Helens, Oregon

U.S. Bank Branch Reviews

2.5 stars based on 10 reviews

Featured Comments:

• N

  Netta “Brunetta”

  5.0

  Our Company banks at USBank. Customer Service is outstanding. Hours are short but doable.

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  Response from the owner

  Hello Netta, thank you for taking the time to share your positive review. We love hearing you are happy with your local branch. I hope all of your future visits continue to be outstanding. Have a great Sunday! ^Kim

• J

  Jamie Sloan

  1.0

  Drive thru teller is so rude. Every time. She has worked at this branch for a long time, so clearly this is their acceptable standard. I try to avoid using this branch as much as possible.

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  Response from the owner

  Good morning, Jamie. Thank you for sharing your experience. We hate to hear that you encounter a rude teller. We'd like to hear more. Please send us an email to [email protected] with your phone number and reference number 4562. We look forward to hearing from you. ^Heather

• A

  Adri Mendoza

  1.0

  The manager “Michelle” and employee “Laura” are very rude every-time I visit this branch I have had a bad experience. I have been a customer with US Bank for a long time and have never had this experience in other branches. The manager seems to not care about customer service at all. Do not waste your time visiting this branch.

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  Response from the owner

  Hello Adri, thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 4130. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

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