Umpqua Bank-0
Umpqua Bank-0
Bank

Umpqua Bank Oakway Rd, Eugene, Oregon

3.2
(8)Check map
Phone:
(541) 342-1423
Website:
https://locations.umpquabank.com/or/eugene/497-oakway-road
Address:
497 Oakway Rd, Eugene, OR 97401
Hours:
Tuesday9AM–5PM
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    Umpqua Bank Reviews

    3.2 stars based on 8 reviews

    Featured Comments:

    • S

      Shanon Hamilton

      5.0

      Banking with Umpqua has always been a wonderful experience, and recently Brooke at the Oakway Branch went above and beyond the call of duty to help me with my account 's. You are truly the World's Greatest Bank!!

    • L

      Lacey Engelhorn

      1.0

      Personally think their customer service is garage.

      Response from the owner

      We sincerely apologize about the customer service you experienced at the Eugene Oakway location, and we have submitted a formal complaint about this. Please feel free contact us at www.umpquabank.com/contact-us to provide more details to add to it. Thank you!

    • L

      Lynne DeVillers

      1.0

      Once again total lack of customer service. I requested hard copies of my bank statements, including all check images, for 2021. I questioned the employee about the files. I asked if all 2021 statements were there, she said yes. I asked if all statements had check images, she said yes. Neither one of those statements was accurate. Half of 2021 and no check images whatsoever. When I commented about the error another employee told me I should have requested the check images. I did! So $70 dollars and incorrect. I have had so much difficulty dealing with Umpqua during my husband's declining health & passing it has added quite a bit of stress. Can't wait until estate is settled and move to customer oriented bank.

      Response from the owner

      Hi Lynne, in regards to your statement request. As social media isn’t a secure method of communication, we unfortunately can’t discuss account details or perform any maintenance over this platform. Please contact us at https://www.umpquabank.com/contact-us/ or send a secure message via online banking and we’d be more than happy to help with this.

    More reviews (5)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Tuesday :9AM–5PM
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :Closed
    • Sunday :Closed
    • Monday :9AM–5PM
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    Nearby Umpqua Bank Stores

    Back to Umpqua Bank Loans in Oregon

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    Personal loan stores in Eugene, OR

    FAQs

    • 1. How to Contact Umpqua Bank?

      You Can Call (541) 342-1423. You can fill in contact form for further negotiation.

    • 3. What's the Procedure of Applying for a Loan at Umpqua Bank?

      You can apply on their website whenever you want to take loans.

    • 5. What if I Can't Repay My Loan On Time?

      You need to contact your lender for negotiation in advance if you can't clear the debt.

    • 2. Where Can I Find out Umpqua Bank?

      497 Oakway Rd, Eugene, OR 97401 is the address of Umpqua Bank. You can find more similar loan stores here.

    • 4. Does Umpqua Bank Perform as an Agency or a Lender?

      Umpqua Bank is a Bank open for all kinds of loans. Besides, you can try WeLoans that can find you the best lenders for your reference.

    • 6. Does Umpqua Bank Accept People with Bad Credit?

      Sure, feel free to contact them for more details before you get a loan.