Umpqua Bank Se Main St, Roseburg, Oregon

Umpqua Bank Reviews

3.0 stars based on 8 reviews

Featured Comments:

• G

  Gaby _Rosales

  5.0

  The best bank in roseburg. They are very professional and all very sweet! My wallet was recently stolen and they have all been so very helpful:) Recommend only this Umpqua bank because the people at the other one are very rude.

• t

  tash lynn

  1.0

  Been with them for years their change of hours has now made it to where I'm constantly having to pull only 20s out of the ATM switching banks that have better hours to serve their customers I'm sick of having to pay in 20's to many people work 9-5 and they cant even stay open until 5:30 like they use to!

  ---

  Response from the owner

  Tash, we sincerely apologize for the long hold times. Your time is valuable, and we are actively in the process of adding staff to reduce the wait times. For most inquiries, you can also use live chat at https://www.umpquabank.com/contact-us/ or send a secure message via online banking.

• A

  Alexander Billingsley

  1.0

  These people are only interested in helping you if you have obscene amounts of money or absurd credit scores. They are nice and accommodating right up until they find out you aren't gonna get them a fat commission or some kind of benefit. After that they lie, they obfuscate, and they do whatever they can to get you off the phone. They are not interested in helping, provided good service, or anything but ripping money out of the hands of good people working hard for what they have. Disgusting.

  ---

  Response from the owner

  Hi Alexander, we’re very sorry to hear you aren’t happy with the service you received. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

More reviews (5)