United Bank of Philadelphia N Broad St, Philadelphia, Pennsylvania

United Bank of Philadelphia Reviews

4.2 stars based on 12 reviews

Featured Comments:

• A

  Allen Jones

  5.0

  Recently closed SBA Loan with UBP, the Lending Team and Branch Support were superb!!....High recommended for small business owners seeking financing. Licensed Mortician

• k

  kia lane

  1.0

  Absolute worst bank I have ever encountered. It’s impossible to get anyone to answer the phone it rings and rings until it disconnects you. The main branch is temporary closed due to covid. I actually had someone pick up twice the first time a young man starts yelling in the phone as if he couldn’t hear me speaking. Then a week later a female answered she never asked for my account information and put me on hold until I was transferred bank into que and eventually the call disconnected. I should have gotten her name before she had a chance to do this. What I need these documents for is crucial for medical purposes. This bank is horrible! Do not bank with these people.

• C

  Caleb Hearn

  1.0

  It hurts me to leave this review given the sparse nature of black owned banks and they're immense impact on small business loans within disenfranchised communities. However, this is by far the most archaic bank I have ever worked with which includes a rural bank in Tennessee. What they call online banking is a joke given that they run on a mostly paper system. The employees are nice and want to help however the system is extremely outdated and not conducive to modern day banking demands. Hopefully, this review will be useful in revitalizing this bank. Until then, I am forced to cut ties with this institution.

More reviews (9)