VyStar Credit Union Moody Blvd, Palm Coast, Florida

VyStar Credit Union Reviews

4.7 stars based on 13 reviews

Featured Comments:

• J

  JW Malone

  5.0

  Great staff at the Flagler Beach location, just don’t expect anyone to ever answer if you call, I had to use an alternative finance for my latest auto purchase as I couldn’t get anyone to answer the phone after trying for over 30 minutes around 2PM yesterday.

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  Response from the owner

  Good Afternoon JW M, We're very sorry for the inconvenience. You're welcome to also call our Contact Center at (904) 777-6000, option 9, they are available 7 days a week from 7:00am - 7:00pm for additional assistance. We're happy you enjoy and always receive a a great service at our Flager Beach Branch. Feel free to email us at [email protected] to discuss what occurred and how we might make it up to you. Thank you for being a VyStar member.

• J

  JOHNBoy3181

  1.0

  Three months without a working system and still no mobile app. Changing banks.

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  Response from the owner

  Hi JOHNBoy3181, The mobile app remains offline while our team focuses on rolling out the Online Banking system and its full features. However, with certain exceptions (e.g., mobile deposits) you can complete the same transactions you would in our mobile app by logging into online.vystarcu.org via your computer, tablet or mobile browser. We will continue to provide updates regarding the mobile app’s availability as and when we have them. We'd love to have the opportunity to fix any issue you may have had! Feel free to chat with us, reach out to 904-777-6000 or at [email protected].

• J

  Jerrott Callarman

  1.0

  Worst bank ever constantly removes money from my account without explanation or notice and no one can fix the situations or explain why it happend or fix it, dont waste your time or money with vystar folks go to another establishment even bank of america isnt this bad

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  Response from the owner

  Hi Jerrott C, We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our assistance. We pride ourselves on our member service experience and the high-quality standards we maintain and would like to make things right. Please give us a call at 904-777-6000 or email us at [email protected] to discuss what occurred and how we might make it up to you.

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