WaFd Bank Se Mill Plain Blvd, Vancouver, Washington

WaFd Bank Reviews

3.6 stars based on 3 reviews

Featured Comments:

• O

  Olga Makarenko

  5.0

  Owner builder loan, very fast landing, it’s a pleasure working with Yelena, she answered all my emails within an hour.

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  Response from the owner

  Hello Olga Makarenko, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• A

  Anonymous N

  2.0

  I have been calling this branch since last Friday. The message says they are temporarily closed and the main customer care line said they do not know anything because each branch runs on their own policy. No one was answering the phone, today (Tuesday) I still could not get a hold of anyone. Understand COVID has presented challenges but many business has been adapting such as limiting capacity or work remotely to answer calls. I don't think they care about their customers, I would not recommend to bank with them.

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  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review. -Marshall B

• M

  Maeya Arnhold

  5.0

  Very personable people, every one of them! As soon as I moved here and made this my main bank, they all knew my name by the 2nd time. Great people, great bank!!

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  Response from the owner

  Hello, Thank you for your 5 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Thank you for being a part of WAFD Bank!