WaFd Bank E Main St, Pullman, Washington

WaFd Bank Reviews

4.1 stars based on 7 reviews

Featured Comments:

• S

  Sarah McKnight

  5.0

  Friendly helpful staff with prompt customer service!

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  Response from the owner

  Hello Sarah, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O.

• Z

  Zac “Zin” Barnes

  1.0

  Recently I try to get into my account and my card was expired when I called customer service they were no help at all and kept going through loops with my card then when I finally was able to recover my account due to the fact that they had some issues with their debit card which they failed to let me know ahead Nor have I gotten a letter from them which should’ve been told months ago and when I finally tried to reactivate my card from their customer service I tried putting in my phone number and all they have is my old one which I gave them my new one last year and now I cannot access my card and the money I need until after the holidays this is unacceptable that they have failed to let me know ahead of time and would not provide the information I needed to know and I as it is I feel that I will be withdrawing every cent of my money in that account and I will Take my business elsewhere if they will not provide or keep any of the information that I have provided for them I suggest people do the same before this happen to you

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  Response from the owner

  We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• J

  Jakunua Kaevarua

  3.0

  Alexis at the front desk. Fix your face, that is not a welcoming face what are you mad for. So unprofessional of you

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  Response from the owner

  Hello Jakunua Kaevarua, Thanks for the explanation. We will pass it on the local management team for review. -Garrett M.

More reviews (4)