Wells Fargo Bank 50th St, Lubbock, Texas

Wells Fargo Bank Reviews

2.4 stars based on 34 reviews

Featured Comments:

• l

  liz simms

  5.0

  I love Wells Fargo they will absolutely enter a boxing match for any disgruntled charges to your account and have a pitbull attitude till the end.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Liz. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• Y

  Yvette Lucero

  1.0

  We had pulled in and send our information in 5 minutes later the lady came on asking what we needed we had let her know and we proceed to wait 20 minutes when we finally got what we needed. The costumer service was not it , they were very unfriendly and unprofessional and the wait was just too long. Definitely needs help with time management.

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  Response from the owner

  I'm sorry to see that we haven't met your expectations at this location, Yvette. If you'd like to discuss any specific concerns with a dedicated specialist, please share some more details in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• B

  Bryce Roach

  3.0

  The service is great and professional, unfortunately the wait time so long. Waited over an hour after my appointment time.

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  Response from the owner

  I'm very pleased to hear our associates at this branch were professional and helpful, Bryce. You shouldn't have had to wait so long for assistance, however, and I hope you'll accept my apology. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much for your feedback. -Nick, Wells Fargo HL Social

More reviews (31)