Wells Fargo Bank NJ Hackettstown, New Jersey

Wells Fargo Bank Reviews

3.8 stars based on 4 reviews

Featured Comments:

• K

  Ken R

  5.0

  This branch is staffed with the very best people. From tellers to management they really know how to treat people right. I go out of my way to do business at this branch. They are so kind and generous to my son when he is with me... they treat him like royalty. Well done....

• M

  Mel

  1.0

  This is the worst wells fargo I have been in to in 20 states .... I spent 10 minutes waiting for them to process my transaction of $300; furthermore, a woman, who pulled up at the adjacent booth after me and who sent her transaction after I did was processed and left 2 minutes before mine transaction was processed.

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  Response from the owner

  Thanks so much for your feedback, Mel. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• E

  Eric Kaleda

  3.0

  The single ATM is constantly out of service, unable provide access to account, or able to take deposits. This has increased since closing the Washington NJ location and no additional ATMs nearby for almost 15 miles. Otherwise the service at this location is friendly, usually prompt, and expedient with simple things. The ATM is my primary use point at this location and if availability were to change site location would receive 4 to 5 stars

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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