Wells Fargo Bank N Decatur Blvd, Las Vegas, Nevada

Wells Fargo Bank Reviews

3.4 stars based on 17 reviews

Featured Comments:

• S

  Sammye Sevy

  5.0

  After a mix up for appointments at the N Decatur location, their teller, Josh D’Amore, came to our rescue. He was courteous, professional, and completely helped us feel that moving our money to their institution was the right choice. Because if him, we are looking forward to our future banking with Wells Fargo.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Josh. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• M

  Michael (Mike)

  3.0

  The ATM at this location seem to always be out of cash.

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  Response from the owner

  Thanks for taking the time to share this with us. My ATM support team is aware these ATMs need replenishing, and I wanted to apologize for the inconvenience as we address the issues. Please feel free to email [email protected] with your Google username if you'd like your concerns formally addressed (no account numbers). Again, I apologize for the outage, Jose. Have a great day. -Shaun, Wells Fargo HL Social

• S

  Stella Wisniewski

  1.0

  The atm stole my money, pulled $150 from my account without giving my the funds I go inside only for the rudest teller to tell me to call the number it’s not her problem. She couldn’t even be bothered to get my $150 once she confirmed it was back in the account. I turn around to use the atm outside and see this lovely message so I can choose to wait in line again because the teller was rude and didn’t care to do her job or get in my car and wait in line outside to access funds. Tried to call to speak to manager and the phone was waiting for 20 mins for someone to pick up. No bankers on the floor. This place is a joke. Don’t trust your money here. I’ve been a customer of Wells Fargo since 2011 and I will be withdrawing my account after this interaction and taking my money elsewhere

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  Response from the owner

  Hi, Stella. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

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