Wells Fargo Bank Washington St, Port Townsend, Washington

Wells Fargo Bank Reviews

2.3 stars based on 7 reviews

Featured Comments:

• M

  Megan Houser

  1.0

  Bank is always closed and ATM is either broken or out of money because A LOT of people use this branch. Now we have to incure fees from other ATM use AND Wells Fargo to use them or drive AT LEAST 45 MINS OR MORE to get to a woking bank!!! Over a year is not temporary!!!! Don't apologize with words. Fixing the issue would be a real apology!! If you can't make it easier to get to a bank don't charge late fees when we can't

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• B

  Beth Clark

  1.0

  Branch has been "temporarily closed" since early in pandemic. No notice of when it may re-open, if ever. WF corporate does not respond to several emails as to when if ever this branch may open. Moving banks.

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  Response from the owner

  I apologize for any inconvenience, Beth. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• S

  Susan Johnston

  1.0

  Well this explains why there was a homeless man camped out and sleeping in front of the branch door on October 22, 2021. Had to practically step over him to get to the cash machine. Didn't realize this branch was closed. Must I drive to Sequim then for "banker" services?

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  Response from the owner

  I sincerely apologize for the inconvenience. I can confirm that this branch is temporarily closed. To confirm the operating hours or services for any of our locations, please visit https://www.wellsfargo.com/locator. You can also visit https://appointments.wellsfargo.com/maa/appointment/topic to book an appointment prior to your visit. If you’d like to discuss any concerns further, please email us at [email protected]. Be sure to include your full name, Google username, phone number, and address (no account numbers). -Jessica, Wells Fargo HL Social

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