Wells Fargo Bank Lorton Station Blvd, Lorton, Virginia

Wells Fargo Bank Reviews

3.1 stars based on 16 reviews

Featured Comments:

• F

  Fauzia Bux

  5.0

  I am customer of Wells Fargo bank for last five years yesterday I went to open my saving account and I met personal banker Jena Bias she helped and guide me I want to say thanks to Jena she is very polite and friendly I wish I can see her every-time when I go to bank

  ---

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Jena a this location. -Nick, Wells Fargo HL Social

• E

  Erika Smith

  1.0

  This place closes early. Don't abide by the hours posted online or on their door and forget about anyone answering a phone ever.

  ---

  Response from the owner

  Hi, Erika. I'm disappointed to learn this location is not open during our posted business hours. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• S

  Suomy Nona

  1.0

  If there was an option for 0 stars they would have gotten it. Just because you’re kind doesn’t mean what you are doing is ethical. Atm got jammed when pulling out a large sum of money. I never received my withdraw. My balance got updated as if I received the money. They fixed the atm quick but did not credit me. They said up to 10 businesses days. Imaging trying to take out all the money in your account, not receiving it and being left with nothing for 10 days! How do you get to work, get gas, or get food? I got fined by my landlord for my bill being late. Worse policy ever. Apathetic and pathetic customer care. I even have video of their atm jamming and they don’t even accept it. Crooks

  ---

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

More reviews (13)