Wells Fargo Bank Business Park Blvd, Champlin, Minnesota

Wells Fargo Bank Reviews

3.2 stars based on 26 reviews

Featured Comments:

• L

  Luz Kessler

  5.0

  I am not quite sure why people seem to have so much trouble with Wells Fargo. When I first began banking in Minnesota, I started at Eastern Heights Bank in St. Paul, which became Norwest Bank, which is now Wells Fargo. Wells Fargo may be big, but one of the things I really like about it is that the people still treat you well and they care. They are kind, considerate, and while the bankers now work by appointment, tellers are always there. If you need a notary? Call your bank ahead of time. There's usually more than one notary at each bank I've ever visited. So, really, I may not have come to be a WF customer the traditional way, but I am most certainly happy with my bank and the way my business is handled. PS. Thanks to the pandemic, you're likely to find the lobby closed at any WF, which was my experience recently. As such, if your bank card loses the chip/stops working (as mine did!), be sure to call the 800 line right away for a replacement, otherwise, you'll be working with cash only for a while.

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  Response from the owner

  Thanks so much for the review and feedback, Luz. I’m happy to hear you feel this way and we appreciate your continued business. -Nick, Wells Fargo HL Social

• m

  marissa inbody

  1.0

  Always something broken or cant do something they could do before and trash customer service. Today is the day i am done with wells fargo!

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  Response from the owner

  I’d like to know what happened to make you feel this way, Marissa. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to address your concerns. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• j

  jonathan cloutier

  2.0

  They do not answer the phone number posted after several attempts. I shouldn't have to go through the drive through to set up an appointment.

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  Response from the owner

  This is not the customer experience we strive for, Jonathan, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

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