Wells Fargo Bank W 1500 S Bountiful, Utah

Wells Fargo Bank Reviews

3.1 stars based on 16 reviews

Featured Comments:

• B

  Bri Perry

  5.0

  There are 3 branches around me and I will always make time to come to this one specifically. This location and the employees are absolutly amazing! I have dealt with alot of health issues over the last few Years and a major surgery recently. Which has all heavily impacted my financial situation. I always feel supported, taken care of and hopeful with this branch that things will continue to get better as I always walk away with more knowledge and so many options. I love this bank!

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  Response from the owner

  I'm so glad to hear you've received the support you needed, Bri, and we wish you health and happiness in the New Year. Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• S

  Savanna Deal

  5.0

  We have regular checking and savings account at Wells Fargo which has been fine, on par with other major banks I’ve used. However, for anyone considering a mortgage, I cannot recommend their mortgage consultant Matt Denning enough. He is incredibly knowledgeable, friendly, and professional. From our first meeting, I knew we had made the right choice. We were completely new to the home buying process and by the end of these past few months, I feel like an expert. I asked an embarrassing number of questions and on the rare occasion when he didn’t already know the answer, he found it for me. Matt even took the time to go through my loan details line by line the night before closing because I was feeling nervous. We will continue to use Matt as long as he’ll let us!! Thanks Matt!!

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  Response from the owner

  Thank you for taking the time to leave this thoughtful review, Savanna. I’m glad to read you've had a wonderful experience while working with Matt, and I've made sure these kind words are forwarded to him and his manager. Have a great day! -Jessica, Wells Fargo HL Social

• R

  Roxann Beauregard

  1.0

  Wells Fargo promised on August 18 to provide a Medallion Signature Guarantee to our family 60 days later. They did not inform us the service was retired on 9/24. They did not keep their 'contract' with us. They are not being accountable to "satisfying all of our customer's financial needs" as it states on their corporate website.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, Roxann. I would like you to know I am here to ensure the appropriate team addresses each of your outstanding concerns. To get started, please mention any additional details about your experience as well as your review and Google username in an email to [email protected] (no account numbers). We truly care about your opinion and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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