Wells Fargo Bank FL Land O' Lakes, Florida

Wells Fargo Bank Reviews

2.3 stars based on 22 reviews

Featured Comments:

• a

  alisha vega

  5.0

  i’ve been banking with wells fargo for 8 years and they’ve never steered me wrong. always helpful, always polite, always great. i recently had my change jar break due to a rambunctious puppy, which was great since i over spent a little too much since going on a vacation recently. they quickly deposited my change and i was in my way!

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  Response from the owner

  I’m happy to hear your experience with the team members at this banking branch has been positive, Alisha. We appreciate your feedback. -Nick, Wells Fargo HL Social

• S

  Sal Alhuj

  2.0

  After scheduling an appointment aday ahead, I showed up on time they made me wait for one hour longer, employees walked out on me to go get lunch and helped me when they came back from lunch after 1 hour, so my time was not important to them. I'm giving the 2nd star for the banker who was very helpful

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• R

  Robert zhang

  1.0

  I opened a new account with $10K my personal check from my Chase bank. After a few days and I received a letter from Wells Fargo stated the account has been classed and due to unpaid check from my Chase account. I went to Chase bank to check and Chase bank paid check at second day and check was cleared . And I went to Wells Fargo branch again they told me have to get a letter from Chase bank saying they have to paid . It is very unacceptable method to handle the business.a week later and I am here to close my account and they won’t let me to . Wells Fargo bank had cheated and stolen clients information opened millions credit card account t at a few years ago and people just forgot how this bank is . It is untrusted bank

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  Response from the owner

  I'm sorry to read your review, Robert, and I'd like to assist you with your concerns. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

More reviews (19)