Wells Fargo Bank Parkhurst Plz, Ashburn, Virginia

Wells Fargo Bank Reviews

3.1 stars based on 12 reviews

Featured Comments:

• M

  Matt Miller

  5.0

  Not a customer of Wells Fargo, but needed some assistance. Michelle and the other associates were very professional and helpful. I had called ahead, and Michelle called back in a timely manner, and was clear with how they would be able to help.

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  Response from the owner

  Hi, Matt. It’s wonderful to see that you had such a positive experience with Michelle. Thank you for taking the time to share these kind words. -Nick, Wells Fargo HL Social

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  Mike McKenna

  1.0

  One teller, 4 others sitting around. 30 minute wait.

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  Response from the owner

  Thanks so much for your feedback, Mike. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• S

  Seth Martin

  1.0

  While this isn't a reflection on the bank itself it would seem to be the call service the use. A person calling from this banks number called the business I work at, in an entirely different state, and was rude with my coworker and myself when neither of us were willing to provide details on my manager. She was aggressive, pushy and entirely unprofessional to the response of leave your details and we will have her contact you. Absolutely the worst interaction I've ever had with someone representing a business.

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  Response from the owner

  I'm very sorry to learn about your phone experience, and I want to ensure your feedback is addressed. Please mention your review, full name, phone number, Google username, and address in an email to [email protected] (no account numbers). Thanks so much. -Jessica, Wells Fargo HL Social

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